Simple practice management for wellness practitioners

Year

2021

2022

Industry

HealthTech

About the project

OptiMantra provides integrative medicine and wellness practitioners with comprehensive, easy-to-use online practice management and EMR/EHR software, customized to their practices and services.

In a centralized platform, single and multi-practitioner offices can manage their entire practices: tracking practice details, patient medical information, financial accounts, and supplies.

Development

Problem

OptiMantra needed to strengthen its booking system and integrations to keep up with the needs of practitioners and patients using the platform.

Before these improvements, the system faced challenges:

Limited booking flexibility. 
The booking system had no support for recurring events or a waitlist, limiting how practitioners could manage appointment scheduling.
No calendar integration for patients. 
Without integration with patients' calendars, patients had no easy way to manage their appointment times alongside their own schedules.

Our process

Base Blocks joined OptiMantra as its technical partner, assisting with development, integrations, and enhancements on an ongoing basis.

Our Tech Lead and Fullstack Engineer worked directly within OptiMantra's team, strengthening the technical side of the solution. The team also investigated the current state of the development process and made suggestions that significantly improved the technical roadmap of the project.

What we built

01

Backend & infrastructure

The booking system now supports recurring events and a waitlist, with integration into patients' calendars so they can manage their time more easily. Various integrations were added according to the needs of patients and practitioners, and daily tasks became easier to automate as a result. Built with Spring (Boot, Data, Cloud), MySQL, Apache Tomcat, JSP, JSTL, and Redis, with jQuery on the frontend and AWS (EC2, S3) for infrastructure.

Results

OptiMantra's booking system became more capable and flexible, with functionality that goes beyond what similar systems typically offer.

Recurring events, a waitlist, and calendar integration gave patients an easier way to manage their time, while various integrations addressed the specific needs of patients and practitioners. Since appointment booking is the core of the system, these changes improved workflow, opened up new ways to communicate with customers, and freed up practitioners' time. The investigation into the development process also gave OptiMantra a stronger technical roadmap going forward, better positioning the system against similar solutions in the market.

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Our approach

Supporting OptiMantra meant working as its technical partner across development, integrations, and enhancements. Our Tech Lead and Fullstack Engineer joined OptiMantra's team to accompany ongoing development, strengthen the technical side of the solution, and improve the technical roadmap based on an investigation of the current development process.

Given the platform's reliance on booking, calendar integrations, and daily task automation, we worked within a technology stack built to support MySQL-based data, integrations, and performance under regular use.